Tanielle O'Hearn
MSW, RSW

Tanielle O'Hearn MSW, RSWTanielle O'Hearn MSW, RSWTanielle O'Hearn MSW, RSW

Tanielle O'Hearn
MSW, RSW

Tanielle O'Hearn MSW, RSWTanielle O'Hearn MSW, RSWTanielle O'Hearn MSW, RSW
  • Home
  • About
    • About Tanielle
    • Therapeutic Approaches
    • Hours and Rates
    • Insurance and Benefits
    • Cancellation Policy
  • Services
    • Individual Counselling
    • Couples Counselling
    • EMDR Therapy
    • Coaching
  • Treatment Areas
  • Contact Me
  • More
    • Home
    • About
      • About Tanielle
      • Therapeutic Approaches
      • Hours and Rates
      • Insurance and Benefits
      • Cancellation Policy
    • Services
      • Individual Counselling
      • Couples Counselling
      • EMDR Therapy
      • Coaching
    • Treatment Areas
    • Contact Me
  • Home
  • About
  • Services
  • Treatment Areas
  • Contact Me
Man is wrapped up in a blanket sipping a warm tea.

Cancellation Policy Information

Life happens and sometimes we can't make it to the things we need to - and this includes our counselling appointments. Read more about my cancellation policy below.

Cancellation Policy

48-Hour Cancellation Policy

Clients are asked to give a minimum of 48-hours notice if they are needing to cancel or reschedule an appointment, otherwise they will be charged the full fee. Giving this notice will allow for that spot to be offered to another person who is on the wait list. 


Given the nature of self-employment, I ask that clients respect this policy as I am not on salary and only receive compensation for sessions that are attended. I do fully understand that life happens, and do make exceptions (see section below) but cannot afford to have regular cancellations. If cancelling your sessions or missing them starts to becomes a regular occurrence, it might be advisable to consider restarting your counselling journey at another time.

Exceptions To Policy

I understand that life comes with many unforeseen circumstances and that some short-notice cancellations cannot be helped. In these cases, the cancellation fee may be waived and determined on a case-by-case basis. If an emergency arises, please connect with me as soon as possible to let me know that you are unable to attend your appointment.  

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Tanielle O'Hearn, MSW, RSW

4012 Perth Road 107, Shakespeare, Ontario N0B 2P0, Canada

(226) 215-4244

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